Jigsaw News for Carers - 17Jun20
Jigsaw News for Carers - 17Jun20

Jigsaw News for Carers - 17Jun20

17th June 2020 edition

Click here to find out more about each news section. (The black triangle toggle will expand the section.)
Click here to find out more about each news section. (The black triangle toggle will expand the section.)
Free Covid-19 specific Psychological First Aid Training

New Psychological First Aid training during COVID-19 open to all frontline and essential workers and volunteers


On 15 June is Public Health England (PHE) is launching updated Psychological First Aid (PFA) training module, aimed at all frontline and essential workers and volunteers. The course teaches the key principles of giving psychological first aid in emergencies and aims to increase awareness and confidence to provide this support to people affected by COVID-19. PFA is a globally recognised training in emergency situations and PHE has been developed this new course as part of our national incident response, and in partnership with NHS England, Health Education England, FutureLearn and others.

The course is free, and no previous qualifications are required. By the end of the course, outcomes will include: understanding how emergencies like the COVID-19 pandemic can affect us, recognising people who may be at increased risk of distress and understanding how to offer practical and emotional support. The course takes around 90 minutes to complete and is also available in three sessions for the learner to complete at their own pace.

If you have any questions about this activity, please contact publicmentalhealth@phe.gov.uk.


Amanda Wright

Development Manager Health and Wellbeing

DD: 01684 312754, Mobile: 07966 883780

Community First, www.comfirst.org.uk

New Service to Combat Loneliness across Worcestershire

The Worcester Bipolar UK Support Group will be having their next online support meeting on Wednesday 17th June from 7-9pm from 19.00 to 21.00. If you wish to join the meeting (via Zoom), please email Will at worcester@bipolarukgroups.org They need to approve everyone who joins in first.

'Staying Well During Covid' Zoom session - with Just Say Training

Their next 'Staying well during Covid' Zoom session will be on Friday 19th June at 10.30am

If you would like to join please email jo@justsaytraining.co.uk


In July we have a great guest speaker (online!)


Find out more here.

They would like to hear local feedback about experiences of health and care services during the Covid-19 outbreak.

Diversity and inclusion is at the heart of what we do at Healthwatch Worcestershire. We are committed to actively working to break down stereotypes, remove barriers, give a voice to those who are seldom heard and ensuring equality of opportunity for all when accessing local health and social care services.

Public Health England has published a report which showed the disproportionate effect Covid-19 has had on people from Black, Asian and Minority Ethnic communities. Its findings show that coronavirus has both replicated existing health inequalities and, in some cases, increased them. We have written to the Director of Public Health for Worcestershire to ask for further information about how the findings of the report are reflected in Worcestershire and what actions will be taken locally to address any risks identified.

As part of our work to gather local feedback about experiences of health and care services during Covid-19, we have been proactively encouraging people from Black, Asian and Minority Ethnic communities to complete our survey. We have provided paper copies of the survey to people who are homeless and others unable to access the survey online and developed an Easy Read survey to gather feedback from people with a learning disability and Autism.

June is traditionally Pride month, when events are held to celebrate and raise awareness of the importance of Lesbian, Gay, Bisexual and Transgender (LGBT+) equality. So we are pleased we are now able to share the findings of our LGBT+ engagement, about experiences of health and care services and request a response to the recommendations from local commissioners and providers. While many adults told us that services showed an understanding of them as an LGBT+ individual, many also said they had experienced barriers and inequalities. 44% of adults told us they did not feel mental health services showed an understanding of LGBT+ and 81% of young people told us they had experienced negative attitudes from others relating to sexuality or gender identity. Our recommendations include increasing LGBT+ awareness and visibility, the availability of specific information, the importance of collection of data and the need to provide advice and support for young people who identify as LGBT+.

Visit www.healthwatchworcestershire.co.uk to complete our Covid-19 survey, to read our LGBT+ Report and for information about our work – or contact us to have your voice heard - info@healthwatchworcestershire.co.uk / 01386 550264.

Best Wishes,

The Team

Healthwatch Worcestershire

More news from Healthwatch Worcestershire

"Last week we held our second online Public Board Meeting via Zoom. Dr Ian Tait and Simon Trickett, the Chair and Chief Executive of NHS Herefordshire and Worcestershire Clinical Commissioning Group (CCG) attended to talk about the plans for the recovery and restoration of local NHS services due to Covid-19. As well as detailing the measures that local services are taking, they thanked the public for their support and understanding at this challenging time and stressed that we will need to continue to be kind and support everyone over the coming months. The CCG answered questions from our Board, local voluntary groups and members of the public in relation to: Covid-19 testing in care homes, domiciliary care and for those using homeless hostels; the impact of digital exclusion as services move online; access to PPE for staff providing Continuing Health Care in people’s homes; and protection of those who are particularly vulnerable at this time such as those with Dementia. Questions were also asked about the impact of Covid-19 on diagnosis and treatment of Cancer. The CCG were able to provide reassurance that this is a key priority and where necessary new pathways are being developed to ensure that testing and treatment can be carried out. They also emphasised the importance of encouraging people not to delay seeking urgent medical care due to Covid-19, including speaking to your Doctor about any concerns in relation to symptoms of Cancer. Our Board meeting was also an opportunity for us to discuss updates on our current work including our Covid-19 survey, safeguarding of homeless people and the publication of our report - Finding Out About Adult Social Care Services from the Worcestershire County Council Website. We continue to encourage people to complete our Covid-19 survey to gather your experiences of accessing information and health and social care services during the pandemic. This can be completed online via our website www.healthwatchworcestershire.co.uk or by contacting us for paper copies of the main survey or Easy Read version. As always we encourage you to get in touch and share your experiences of local health and care services to help us to represent your voice – info@healthwatchworcestershire.co.uk / 01386 550264."

LGBT+ Experiences of Health and Social Care Services

There is also this survey:

Community First Virtual Coffee Morning
Next online Malvern Mindfulness session

Online Webinars


Learning Disabilities Carer Online Coffee Break - more info


Coping with Caring and Coronavirus Webinar - more info


Using Food to Support your Mood Webinar - find out how to join here.


Tips to Manage Stress During Covid-19 - more info


Coping with Caring and Coronavirus Webinar - link

Please note that none of the above are Jigsaw courses or events (with the exception of the Andy Down Zoom meeting). Nor do we endorse or approve them. We are just sharing information about them for your interest. Thank you.

If you have any other news or information that you think fellow carers would find of interest, please let me know.

Warm regards,

Sue Nichols

Jigsaw - Worcestershire Mental Health Relative & Carer's Support Group

0750 360 1737