Jigsaw News for Carers - 13Mar21
Jigsaw News for Carers - 13Mar21

Jigsaw News for Carers - 13Mar21

13th March 2021 edition

Welcome to our digest of news and information from a variety of organisations (both local to Worcestershire and national) which we think may be of interest to you. Please let us know if you have other info that you think our group of carers would find useful, and we can spread the word.

Note: Click on the black triangle to find out more about each news section. (This will then expand the expand the section revealing more information.)

Survey for Adult Carers accessing Trust services

Please find a link below to a survey for adult carers accessing Trust services during the coronavirus pandemic: https://www.smartsurvey.co.uk/s/HWHCTadultcarer/

The Trust is working to understand the impact and experience of patients and carers during the pandemic and we would really value the input of carers of patients accessing Trust services.

Many thanks,

Sarah Taylor-Robinson

Practice Facilitator & Be Carer Aware Champion

Participant Information Sheet_Carers_v3.3.pdf355.0KB

📺 Community Mental Health Transformation Programme video:


Support for Carers: https://www.hacw.nhs.uk/carers

The latest NHS guidance on Covid-19 and visiting people in hospital - link


The Worcester Bipolar UK Support Group will be having their next online support meeting on Wednesday 17th March 2021 from 7-9pm.

"This month, we'll be joined by speakers from the Bipolar Disorder Research Network at the University of Worcester. They'll be updating us on their mood monitoring work and a survey they've done about the impact of the pandemic on individuals with bipolar disorder. We'll also have an opportunity for a chat and the usual supply of support."

If you wish to join the meeting (via Zoom), please email Will at worcester@bipolarukgroups.org They need to approve everyone who joins in first.

WAC Carers News - Spring 2021

Caring News Spring 2021 is out now. You can download it HERE or if you would like to see previous issues or other relevant fact sheets then you can visit our information pages at Information for Carers.

Our website is also full of information, guidance, drop-in sessions, carer groups and events. To go straight to our website please go to www.carersworcs.org.uk

All our events are currently online. If you struggle with digital skills please do get in touch with us as we may be able to give you some light touch coaching in getting on line and joining digital sessions/ webinars

If you need support with your caring role, want to book onto an event, workshop or training session or would like to find out more about anything we do please contact our help line on 0300 012 4272

Kind Regards

Worcestershire Association of Carers

WAC Carers News - Spring 2021.pdf1357.6KB

Caring News - Jan/Feb 2021: Covid Update

This edition of Caring News is a special Covid update to keep you informed on changes to Covid guidance and upcoming events. A regular Caring News will be coming out at the beginning of March 2021. The current issue is now available to download HERE.


Worcestershire Association of Carers Help and Support:

If you need support in your caring role please call our Helpline on 0300 012 4272

Their website has plenty of information and resources for carers - Browse their website now.

'Adverse Childhood Experiences (ACE)' - Mark Peters

Please see below and find attached some more information from Mark following his talk on Monday 1st March 2021:

ACE presentation slides:

Adverse Childhood Experiences ACEs presentation - Mark Peters - 01Mar21.pdf1033.7KB

I’ve also attached the PDFs for ease:

Anxiety and the Brain.pdf1212.9KB
Emotion Card Activity.pdf873.7KB

I run intro to CBT workshops and intro to ACT / mindfulness / resilience.

I’ve also attached a pdf with exercises to help overcome anxiety. I wrote it last year when I ran free anxiety sessions online to help people in the first lockdown.

Here are links to the current free tai chi:

Join Zoom tai chi qigong- Thursday 10.30am

Meeting ID: 838 5468 4103

Passcode: 710988

I’ve created a YouTube playlist just for the classes for COVID lockdown classes at: https://www.youtube.com/playlist?list=PLwefce31dNALO9LEyxtXE2CQpnzdJsu4b


Email from Suzy James about CQC report and Survey

"Thanks for letting me speak for a few minutes at your meeting on Monday evening and as promised I attach a copy of the CQC report I referred to for circulation to the group along with the link to the surveys which are now live.  The background to this project is the findings from the CQC report published in January 2020 which reported on the inspection of seven of the Mental Health and Community Health services provided by Worcestershire Health and Care Trust (WHCT).  They found concerns with Community-based Mental Health services for adults of working age in South Worcestershire.  Concerns identified were:"

  • Patient safety
  • Staffing issues
  • Record keeping
  • Poor leadership and management

Since the report WHCT have developed an action plan to address the findings and have recently undertaken, in collaboration with the CCG, a mock inspection.  They found significant improvements had been achieved across most areas.

Healthwatch Worcestershire are keen to explore patient and carer experience of the South Worcestershire Community Assessment Recovery Service (CARS).  We are keen to engage with as many carers/supporters of someone who is using the service currently.

The purpose of the project is to identify the following:

  • Waiting times for support
  • Impact of waiting times on service user and carer/family
  • Patient and carer involvement in care and crisis planning
  • Patient and carer awareness of how to make a complaint

The survey is now live and can be found via the following link: South Worcestershire CARS Survey | Healthwatch Worcestershire along with a participant information sheet providing full information about the project and options of how to take part.  We would be grateful if anyone caring for someone using this service could take a few minutes to complete a survey and provide us with their experience.  Alternatively if anyone would like to talk to us in person we can also arrange a telephone/Zoom/Video call if they prefer.  We will use the findings to report back WHCT and the CARS Service Manager along with any identified recommendations we can make for service improvement from the patient and carer perspective.  All surveys are completed anonymously and can be provided in paper format if required.

If you require any further information please contact me on the mobile number below.

Best wishes,

Suzy James

Engagement Officer

01386 565956

07484 922858

Message from Ruth Heywood of the Worcester Community Trust about the development of the new Health and Wellbeing Strategy for Worcestershire.

Please see below message from Ruth Heywood of Worcester Community Trust. Ruth is coordinating feedback from Voluntary and Community Sector organisations and groups about the development of the new Health and Wellbeing Strategy for Worcestershire.

"Dear VCS Partner,

You may be aware that as a County, a new Worcestershire Health and Well-being Strategy is being developed. Jonathan Sutton, CEO St Pauls Hostel and Carole Cumino, CEO Worcestershire Association of Carers, represent the VCS at the H&WB board. Both Jonathan and Carole are working with partners to develop the draft strategy. There are a number of briefing sessions to overview this piece of work and I would invite you to register onto one of these sessions: (you will notice there are a selection of dates on the right hand side)

A number of thematic areas have been created and a small group of charity leaders across the County have been allocated as thematic leads with the responsibility to engage with wider VCS organisations and feedback to theme champions and Jonathan in readiness for the next strategy development session at the end of March.

Nick Parker, Executive Manager, Vestia Community Trust, and I are seeking wider consultation with VCS partners specifically around our thematic area, Creating Places and Conditions for Healthy Behaviour’s and Strong Communities - Taking an Asset Based Community Development approach to grow community assets and increase community resilience, including opportunities for making friendships, being physically active and sustainable food communities.

Nick and I are inviting VCS organisations to share your thoughts on this area in particular, opportunities, challenges and possible workstreams. This will then be fed back to the H&WB strategy working group.

There are two options for you to share your thoughts:

  1. Attend a zoom meeting on Friday 12th 8.30-9.30am or Wednesday 17th March at 1.00-2.00pm – Please see - Consultation Zoom links
  2. Email your feedback directly to me or Nick Parker and we will compile into the report to Jonathan for the next strategy development session by Wednesday 17th March 5pm.

For those who are able to attend a zoom meeting, we will work through the attached slide deck to compile all feedback. If you are not able to attend, please share your thoughts within the slide deck and return to me by March 17th.

Please share with local VCS organisations. Apologies if you have received this email twice.

Kind regards,

Ruth and Nick

Ruth Heywood


Mobile: 07341 568 621

Customer Services Hub: 01905 453453

Worcester Community Trust

Sad news about Peter Pinfield, Healthwatch Worcestershire's Chairman

"You may already be aware that Peter Pinfield, our Chairman, passed away on Friday 29th January 2021.

Peter had been Healthwatch Worcestershire’s chair since its inception in April 2013 and was instrumental in setting up Healthwatch with the support of colleagues in the voluntary and community sector, NHS and local Councils, following his long and successful careers as a children's social worker and local politician.

Simon Adams, Managing Director of Healthwatch Worcestershire said “Peter cared deeply about people, and ensuring they had a say in health and care services in Worcestershire. There are no words to express how much Peter will be missed by so many for his compassion for others and contribution to ensuring the NHS and the County Council listened to the people in designing and delivering health and care services in Worcestershire. We have lost a wise and loved friend as well as our Chairman”

Healthwatch Worcestershire extends deepest condolences to Peter’s wife and family who are in our thoughts at this difficult time."

If you have any other news or information that you think fellow carers would find of interest, please let me know.

Warm regards,

Jigsaw - Worcestershire Mental Health Relative & Carer's Support Group

0750 360 1737